We are two months in with Realm and have launched with a test group. Some members of the test group were former members of another church that also used Realm, and they are having some problems with logging in with our church invite. Has anyone else had this problem? What did you do to resolve the issue? Or if you have ANY suggestions, I'm wide open to hearing them!

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It might be that they automatically fill the address on their web browser with the 'old' (previous church) URL address.

For instance, our church's Parish Realm URL is https://onrealm.org/75StsCnH (you can find yours in the Admin tab, Manage Realm Account, Account Summary).

I don't know how to change that in the Connect app, though. Generally, I would contact Support, they are extremely helpful!

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I have a member who had a Realm account at her previous church and now she cannot log into our Realm... is there a secret when switching churches?

Have you launched Realm Connect to your church?

How has the definition of departments for Realm Accounting overlapped with the definition of Groups in the Realm non ... related to a department. Any thoughts?

I have launched Realm heavily to our small group leaders. However, I am not able to "see" how they are using Realm ... what they are/ are not utilizing.

I've set up profiles (done!), and I'm now sending Realm invitations in batches. A subset of invitees, say 5 to 10%, ... so I feel a little blind. Thanks.

Is there a way to track number of Realm invites sent and number of those who have then activated their accounts from ... Any ideas are greatly appreciated!

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